Ship Shield Protection: Your Protection for a Worry-Free Shopping Experience
Ship Shield is designed to enhance your shopping experience by giving you peace of mind at checkout if a problem occurs at any time during the shipping process, you are fully covered. For just a small fee (determined by order value) on domestic orders (or $7.99 USD for international orders), you’re protected from theft, loss, or damage during the shipping process.
Why Choose ShipShield?
ShipShield provides an instant resolution for any shipping issues, eliminating the need to wait through lengthy claims or customer service processes. If a problem arises, you’re guaranteed store credit of your order within 1-3 business days after the issue is identified.
Shopping online is convenient, but when packages go missing, arrive damaged, or are stolen, it can be stressful. With ShipShield, you don’t have to worry—your purchase is protected from doorstep to doorstep, ensuring peace of mind.
What ShipShield Offers:
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Protection from the Unexpected: ShipShield covers your order against theft, loss, damage, or other unforeseen events, so you’re never left shouldering the cost of accidents beyond your control.
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Hassle-Free Claims: Should you need to file a claim, we've streamlined the process to be as easy as possible. Our dedicated support team is here to assist you every step of the way. Simply email us at hello@shopcosmichealing.com to start your claim.
How It Works:
- Coverage Includes: Theft, loss, and damage during transit.
- Damage Claims: Notify us within 24 hours of receiving the item and provide photos of the damage.
- Lost Packages: If your package is marked as "delivered" but you haven't received it, notify us within 24 hours of the delivery status.
- Reporting Claims: All claims must be reported within 24 hours of the expected delivery date.
- Limitations: Coverage is limited to the order value, and specific exclusions may apply. Please refer to our Terms and Conditions for full details.
- Proof of Loss: For claims, you may need to provide photos, purchase receipts, or a written statement about the loss or damage.
Stay Protected with ShipShield
With ShipShield, we’ve made sure that any unforeseen shipping disturbances won’t ruin your shopping experience.
Important Notes:
- Carefully review the terms and conditions of ShipShield to ensure you fully understand the coverage, obligations, and any limitations of the policy.
- For any questions or concerns, feel free to reach out to our support team.
Shop confidently with ShipShield, where your peace of mind is always our priority.